We offer a two-year extended warranty on any new timepiece bought at T watch and a one-year extended warranty on any Certified Pre-Owned timepiece bought at the product. All items sold by Pookar are 100% brand new unless they are clearly described as “Certified Pre-Owned.”
Our warranty covers the most important part of a watch: the movement. No matter how complicated, we are well-equipped and ready to repair it with the utmost care. In addition, we will replace your battery for two years from the date of purchase. Our warranty does not cover any damage to the movement resulting from mistreatment, improper use, or from the wearer exceeding the manufacturer’s water resistance limitations. Additionally, we do not cover the watch case, bracelet, strap, crown, stem, crystal/glass, and the watch finish. The warranty will be voided if there are signs of shock to the watch.
We do not cover the watch case, bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear-and-tear, physical abuse, or damage resulting from exceeding the limitations of the water resistance of the watch.